About Us: CUSTOMER SERVICE
Customer Service
At Meier Tool & Engineering Inc. we believe customer satisfaction begins by first listening to and then proactively responding to our customers' needs. For this reason our friendly customer service staff is involved with your project from the moment your order arrives, until your order is delivered to you. In order to guarantee on-time delivery your customer service representative will ensure that the needed material, equipment and personnel are available to meet all your requirements. Throughout the production process, our customer service and production staff has up-to-date information at their finger tips to assure every step in the process is on time and your shipment is ready for delivery. Whether your needs are JIT deliveries, blanket orders with scheduled releases, or consignment programs, the MTE team will fulfill your expectations.
PROJECT MANAGEMENT
During new project launches, you'll have a dedicated project manager who is responsible for meeting the constraints of your project. This person acts as your liaison within MTE to coordinate communications, schedules and approvals for engineering, design, toolmaking, and QA qualification.
Our customer service staff, together with our entire MTE team, stands ready to meet your time-to-market needs!